Disney has had a slew of confrontations when it comes to guests harassing — borderline abusing — its employees amid the coronavirus pandemic.
But of the situations — such as a man spitting on a security guard’s forehead after refusing to wear a mask — have not led to arrests being made.
Disney World requires guests to have their temperatures checked and they must wear masks at the four theme parks, hotels as well as Disney Springs.
And while many have praised Disney for instilling strict rules despite Florida not having a mask mandate, others have not tolerated the safety precaution.
Orange County Sheriff’s reports reveal visitors have spit, yelled, and even defiantly pushed Disney employees out of their way.
“There’s never a day when I don’t have a story,” said one employee. “I cried the first week I started. It was not a good time at all. Imagine going to work every single day where people ridicule you.”
“People get angry because they can’t wear a gaiter mask or don’t understand why Disney has mask requirements when the state of Florida does not,” the employee said. She requested to not be identified as she was worried she may lose her job.
“I’ve had a guest literally get right up in my face and literally curse me out,” she said. She was afraid she was going to get attacked if her supervisor hadn’t been there, she said.
“If I honestly didn’t have good coworkers, I would have already quit by now,” she said.
Andrea Finger, Disney spokeswoman, said most of the visitors who returned to the parks since the pandemic reopening have been supportive of the safety rules
“Millions of guests visit our theme parks each year, and in rare instances when things of this nature occur, we hold them accountable,” Finger said in a statement.
Theme park-attendees don’t want to be told what to do in a society where “we’re more prone to think about ourselves than about the welfare of those around us,” said Gregory Webster, a psychology professor at the University of Florida.
“They’re thinking about it in terms of having their free will repressed instead of making a very small and trivial sacrifice for the betterment of the whole,” Webster said of the COVID-19 rule violators.
With a background in the creative and educational fields, Amelia Finefrock is freelance writer, singer-songwriter and nanny based in Chicago.
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