Eliz Orban and her husband boarded the jet from Denver to Newark with their little girl.
Image via YouTube
While the parents were masked up and attempted to get their daughter to wear it, she was not cooperating.
The flight attendant came up to the family and revealed they were being removed from the jet.
Eliz’s husband attempted to explain how he was more than willing to cover his daughter’s face, but the flight attendant was not flexible, and the family was asked to leave.
“The health and safety of our employees and customers is our highest priority, which is why we have a multi-layered set of policies, including mandating that everyone onboard two and older wears a mask.”
“We are investigating this specific incident and have made contact with the family. We also refunded their tickets and returned their car seat and bags.”
Sources connected to the airline reveal how the family has not been banned from flying with them.
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