Southwest Airlines has shared a statement after Savannah Chrisley revealed a flight attendant deemed her an “unruly passenger” and wouldn’t let her on the flight.
As Mamas Uncut reported on April 21, Chrisley opened up about the incident on her Instagram Story. Chrisley at the time claimed that she was kicked off the flight because she was deemed an “unruly passenger.”
However, Southwest is claiming that the story they were told was different from the one Savannah told on social media.
“Our initial reports indicate a different story than the one from the Customer’s account, as she arrived at the gate late in the boarding process and repeatedly insulted our Employee after being asked to gate-check her bag,” the Southwest representative told People. “As a result, the Customer was denied boarding on her original flight, and we booked her on a later flight the same day.”
The 25-year-old told her followers that the situation began as she boarded the flight at JFK airport on her way home back to Tennessee. Chrisley said she was instructed to check her carry-on bag but refused to do so.
“Alright guys, so I officially know why everyone hates Southwest so much. I mean absolutely hates it — the worst thing in the entire world,” Savannah began before she turned the camera onto a flight attendant, presumably the one that made the decision to throw her off the flight.
“This man right here… um, awful,” she continued while describing the flight attendant. “I went to board my flight and he told me that I had to check my bag. I was like, ‘Okay, if you wouldn’t mind, I’m gonna take my bag on the flight, see if I can’t make it fit and if not, I’ll check it.'”
When the flight attendant told her that wasn’t an option, she insisted further. That’s when Savannah claims the flight attendant deemed her an unruly passenger and the pilot intervened.
“The Southwest attendant literally looked at the pilot — the man who was flying our plane and is responsible for our safety — and said stay out of it,” Chrisley claimed. “Now, I’m not gonna lie, when this Southwest attendant told the pilot to calm down I told him that there was no need for him to be an a–hole today, and then he threw me off the flight.”
Savannah went on to say she attempted to plead with the attendant, revealing that she “had a 10-year-old that I had to absolutely get home to tonight and well, the Southwest attendant said ‘I don’t care.'” That’s when the reality star claimed her anger got the better of her.
“I told him that I hope he finds a better purpose for his life. Maybe I shouldn’t have said it, but the devil came over me and Jesus did not come out.”
Savannah is currently the legal guardian of her 10-year-old niece Chloe and 16-year-old brother Grayson as her parents spend years in prison for tax fraud.
Eventually, Savannah was put on a different flight and ultimately made it home. But many have claimed that maybe Savannah should have just complied with the flight attendant’s ask in the first place.
Although Savannah hasn’t responded to those who believe she was in the wrong, she had thanked the Southwest pilot who stepped in and “defended her.” She went on to say the pilot was “kind of hot” and encouraged him to “maybe switch airlines.”
“Southwest you’re awful, but to the pilot who stood up for me and was a real good-looking guy — my hat goes off to you. You’re great. Maybe switch airlines.”